Frequently Asked Questions

We provide non-medical home care and home- and community-based support services. Our services are designed to assist individuals with daily living activities, promote independence, and support safety and well-being at home and in the community.

No. We do not provide medical, nursing, or clinical services. All services are non-medical and focused on personal support, supervision, companionship, and assistance with daily activities.

We serve adults who need non-medical support, including individuals with disabilities and individuals who benefit from assistance at home or in the community. Services are tailored to each person's needs and preferences.

Services may be provided through Indiana Medicaid waiver programs when authorized, as well as through private-pay arrangements. Availability depends on individual eligibility and service authorization.

Services begin with an initial conversation to understand the individual's needs and determine whether our services are a good fit. When applicable, we coordinate with family members and case managers to develop a personalized service plan. Once scheduling and authorization are confirmed, services can begin.

Services are provided in the individual's home and in community settings, depending on the approved service plan.

Caregivers are selected based on experience, training, background checks, and compatibility with the individual's needs. We prioritize safety, professionalism, and respectful care.

Yes. All caregivers complete required background checks and training in accordance with Indiana regulations and program requirements.

We respect and protect each individual's privacy. Personal and service-related information is handled confidentially and in accordance with applicable privacy standards.

You can contact us by phone, email, or through the contact form on our website. We are happy to answer questions and explain next steps.

Initial conversations are provided at no cost and are intended to help determine service needs and whether our agency is a good fit.